By Michael Gabbei, CIO, Celedon Group
I have been in the field of Information Technology for 30+ years starting my career in the development field. From day one I never classified myself as a “techy” or “gadget person.” My livelihood was and still is in gaining business insight into how technology, whether software or hardware, can enable the business.
Most business leaders do not care about the infrastructure of “keeping the lights on,” but rather want IT to help illuminate their ideas and shine a light on opportunities to run their business better. To understand the business, engage with the leaders and floor generals of the operation, and have an open dialogue of what the pain points are and jointly work toward a solution. I never like to use the term problems–problems